Care for your freezer

Freezers are one of the most reliable appliances and can last for up to 20 years. You will be very unlucky if it breaks down during your tenancy.

Most of the freezer faults which are reported are due to freezers not being defrosted or being over filled.

Here are some of the common problems with a freezer and what you should do:

If your freezer is not cold:

If the door doesn't shut tight:

You must defrost the freezer at least once during your tenancy OR if the ice is more than 2cm thick:

We cannot check for faults if the freezer is full of ice. You must defrost it before calling us.